Help and Counseling
You have the right to counseling and support from a counseling center. This includes women’s shelters.
In Österreich gibt es viele verschiedene Hilfseinrichtungen. Eine Übersicht über die wichtigsten Gewaltschutz-Einrichtungen und Themen finden Sie in unserer Übersicht.
Barring and Non-Molestation Order
If you are in immediate danger, call the police.
The police can issue what is called a Barring and Non-Molestation Order against the perpetrator. This means:
- The perpetrator must leave your shared home
- (It does not matter who owns the home or who is the main tenant)
- He is not allowed to enter the home for 14 days
- He is not allowed to come near you. The distance must be at least 100 meters.
- The police check whether the order is being complied with
- You receive free counseling from the Center for Protection against Violence.
- If you are afraid that the perpetrator will not comply with the order, you can go to a women’s shelter.
This is important so that:
- the violence is interrupted.
- you can find peace.
- you can consider how to proceed.
During the Barring and Non-Molestation Order, you can file an application for a Restraining Order. This automatically extends the Barring and Non-Molestation Order to 4 weeks. A Restraining Order is valid for up to 1 year.
Restraining Order
For longer-term protection, you can apply to the court for a Restraining Order. A Restraining Order is a document that regulates contact prohibitions for the perpetrator. There are different types of Restraining Orders. For example:
- The perpetrator is not allowed to enter your home
- He is not allowed to contact you
- The perpetrator is banned from several places (home, kindergarten, …)
- The perpetrator is not allowed to share any personal data or photos of you
When you file an application for a Restraining Order, it is advisable to provide the court with evidence. This can be, for example:
- A Barring and Non-Moletation Order
- A criminal complaint
- A statement to the police
- Evidence of injuries (for example, photos)
- Evidence of digital violence (chat messages, emails, voice messages, etc.)
We recommend that you seek support when filing the application. If you do not yet have a counselor, call our counseling center.
Report to the Police
If you experience violence, you can report the perpetrator to the police. This means that you report the criminal acts.
Criminal acts include, for example:
- Continuing violence
- Bodily harm
- Stalking
- Rape
- Dangerous threat
The police must investigate after a report. This means they examine your case and collect evidence. This is sent to the public prosecutor’s office.
The public prosecutor’s office decides whether charges will be brought against the perpetrator. If charges are brought, there will be a court hearing.
This is important:
- You have the right to court assistance during proceedings. This means: you can receive counseling before filing a report and do not have to go to the police alone.
- If you have filed a report alone, take the protocol with you. This is called a “Zeugenvernehmungs-Protokoll.” You have the right to take it with you.
- If you have filed a report alone, you can still receive court assistance afterward. Call us.
- You cannot withdraw a report.
- When the police learn of criminal offenses, they must file a report. This is called the official principle.
Court assistance
You have the right to court assistance during proceedings for the entire process. This means: you receive counselors who accompany you. Your court assistance counselors are a psychosocial counselor (for example, a social worker or psychologist) and a lawyer. Your court assistance counselors accompany and advise you from the beginning to the conclusion of the court proceedings.
- Advise you on your rights and obligations and explain the process to you.
- Prepare appointments with you. For example: with the police or in court
- Accompany you to court appointments
- Support you throughout the entire process
Under certain circumstances, you can also receive court assistance in civil proceedings. For example, in cases of:
- Divorce
- Custody
You can receive court assistance at our counseling center.
Do you need help?
Are you experiencing violence at home? Are you afraid and need to leave your home?
Women’s Shelters
If your home is too dangerous, you can find protection in a women’s shelter.
Counseling Center
You don’t want to go to a women’s shelter? But you need counseling and support? Then contact our counseling center.